Mr

I paid money R2000 into someones account mistakenly and I went to the bank and they called the account owner and my behalf the person said she did not receive any money but its reflecting in my statement done the transaction was made, then they telling me if the client say she did not receive there's nothing they can do I should go and open a case at small claims court, nothing they can do thou they see transaction was made? I felt so unfairly treated by capitec bank