CM
Chimane M
1 reviews | Active since Feb 2020
12 Feb 2021, 14:49
Mr
Good Day
Please assist Iv accidentally sent airtime instead of money using Capitec app. I went to Google it advised me to call the customer service.
Which I did call, but no friendly assistance from Kylar accident no ***3. She said no they can't reverse. When I asked for another assistance from her manager maybe, he might know. She said "He will tell you exactly what Im telling you" . I tried to reason with her fortunately at the end she did give me his email address.
Extending assistance. May any one assist me with this. I sent this person R400 airtime instead of money. I'll appreciate your positive assistance.
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Replies (1)Capitec Bank's replyOfficial
12 Feb 2021, 17:36Good day Chimane
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply12 Feb 2021, 17:36
Official
Good day Chimane
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
