Mpho Sindana Capitec Call Centre

I was logged out of my banking app as a result of their bad system error. Mpho Sindana demanded I give 10 min of my airtime to resolve a 2 min. Capitec you think your agents is equipped think again. Thisvwas very poor customer service and Mpho treated me as if I was her kid. I spent 10 min of airtime on a call I think you Capitec created. I think this was my last straw. I'm closing my account on Monday so please be prepared. Poorest service I've ever received by a 19teen yr old.