GP
Gontse P
1 reviews | Active since Aug 2022
09 Aug 2022, 15:43
Moving away from Capitec
I got paid from one of my client… my client had issues with his accounts i don’t know what it has to do with me..so my Account has been on hold for the pass weeks no one has communicated with me anything till today!!! And my client account account has been resolved this is me walking away from Capitec
Helpful (0)
Replies (6)0
Replies (6)
Capitec Bank's replyOfficial
09 Aug 2022, 15:46Good day Gontse
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply09 Aug 2022, 15:46
Official
Good day Gontse
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
GP
Gontse P's updateReviewer Update
09 Aug 2022, 16:37I’m expecting ur call tomorrow cause my salary and my debit orders are bouncing and it’s ruining my things for the future.
Please fix this matter ASAP Capitec !!!!
Please fix this matter ASAP Capitec !!!!
GP
Gontse P's update09 Aug 2022, 16:37
Reviewer Update
I’m expecting ur call tomorrow cause my salary and my debit orders are bouncing and it’s ruining my things for the future.
Please fix this matter ASAP Capitec !!!!
Please fix this matter ASAP Capitec !!!!
Capitec Bank's replyOfficial
10 Aug 2022, 11:15Good day Gontse
We are so sorry for any inconvenience the technical issue may have caused you. Regrettably, the bank did not foresee this happening and guarantee you that we will do our best to prevent this from happening in future. Please check your bank statement via the App or ATM print out to verify your balance.
Capitec Bank strives to render excellent service to all our clients, and I hope that this isolated incident will not affect your trust in the bank.
Kind regards
Capitec Bank
We are so sorry for any inconvenience the technical issue may have caused you. Regrettably, the bank did not foresee this happening and guarantee you that we will do our best to prevent this from happening in future. Please check your bank statement via the App or ATM print out to verify your balance.
Capitec Bank strives to render excellent service to all our clients, and I hope that this isolated incident will not affect your trust in the bank.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply10 Aug 2022, 11:15
Official
Good day Gontse
We are so sorry for any inconvenience the technical issue may have caused you. Regrettably, the bank did not foresee this happening and guarantee you that we will do our best to prevent this from happening in future. Please check your bank statement via the App or ATM print out to verify your balance.
Capitec Bank strives to render excellent service to all our clients, and I hope that this isolated incident will not affect your trust in the bank.
Kind regards
Capitec Bank
We are so sorry for any inconvenience the technical issue may have caused you. Regrettably, the bank did not foresee this happening and guarantee you that we will do our best to prevent this from happening in future. Please check your bank statement via the App or ATM print out to verify your balance.
Capitec Bank strives to render excellent service to all our clients, and I hope that this isolated incident will not affect your trust in the bank.
Kind regards
Capitec Bank
Best regards,
GP
Gontse P's updateReviewer Update
10 Aug 2022, 14:29Good day, it is not a technical issue as it’s been ongoing for 2 solid weeks now . I cannot access my account on both the ATM and the Cellphone banking App . Still haven’t had any of the Capitec representatives reach out to me as YOU said they would. HIGHLY HIGHLY disappointed with the lack of interest and sense of urgency my predicament is receiving.
GP
Gontse P's update10 Aug 2022, 14:29
Reviewer Update
Good day, it is not a technical issue as it’s been ongoing for 2 solid weeks now . I cannot access my account on both the ATM and the Cellphone banking App . Still haven’t had any of the Capitec representatives reach out to me as YOU said they would. HIGHLY HIGHLY disappointed with the lack of interest and sense of urgency my predicament is receiving.
GP
Gontse P's updateReviewer Update
12 Aug 2022, 23:22Still no response from your side as promised, very disappointing .
GP
Gontse P's update12 Aug 2022, 23:22
Reviewer Update
Still no response from your side as promised, very disappointing .
GP
Gontse P's updateReviewer Update
12 Aug 2022, 23:27Capitec doesn’t take their clients serious. Definitely moving to a different bank, please give back my money and I’ll gladly move to a different bank. Such ignorance and incompetence cannot be acceptable.
GP
Gontse P's update12 Aug 2022, 23:27
Reviewer Update
Capitec doesn’t take their clients serious. Definitely moving to a different bank, please give back my money and I’ll gladly move to a different bank. Such ignorance and incompetence cannot be acceptable.