1 reviews | Active since Dec 2023
MOST WORST SERVICE EVER
CAPITEC BANK IS JUST THE WORSDT BANK EVER
I HAD A INCIDENT WHERE I LOST ALL MY BELONGS CARD, PHNE BANK CARD . THE DAY PRIOR I HAD DONE A CASH TO MYSELF AS ATM QUES WERE CRAZY AND IT WOULF BEEN MORE CONVIENT TO GET AT A PNP ETC
I HAD A INCIDENT WHERE I LOST ALL MY BELONGS CARD, PHNE BANK CARD I CALLED AND WENT INTO A BRANCH TO ASK IF CAPITEC COULD REVERSE OR GIVE ME THE VOUCHER NUMBER . TO MY SURPRISE AS PER CAPITEC AGENTS NOBODY IS ABLE TO VIEW A C VOUCHER OR REVERSE IT BACK INTO MY ACCOUNT . I DO NOT HAVE ANY ACCES TO CASH . I WAS JUST TOLD YOU HAVE TO WAIT 30 DAYS FOR IT TO GO BACK INTO YOUR ACCOUNT .BUT HIS IS MY MONEY AND I AM INN A SITUATION THEN YOUR BANK TELLS YOU THEY CANT HELP YOU . WORST EVER I WILK BE CLOSING THS ACCOUNT .
I CALLED BANK AGAIN TODAY HAD TO REPEAT MY SELF 3 TIMES TO ADIFFERENT AGAENT LATER THEY HUNG UP ON ME . GOOD BYE CAPITEC ITS AFTER BEEN A CLIENT OF 13 YEARS
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
