1 reviews | Active since Jun 2016
MOST RIDICULOUS BANK EVER
<p>I was ****** two months ago. The police is phoning me almost every day to ask if the bank paid the money back already. Capitec phoned me and advise me that they wont be able to pay back the money they did'nt even have a reasonable answer so they investigate again and today they phoned me and told me they will only pay part of the amount so why only a part they are rediculous. The only thing good about this bank is their bank cost but FNB are also not bad with their bank Cost. Capitec is really the worse bank ever you need to think twise before joining them they are ******* I,ve heard a lot complains about them if I did only listen to the people.</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Oscar De Villiers will take ownership of this investigation and will provide you with feedback within 2 working days.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Oscar De Villiers will take ownership of this investigation and will provide you with feedback within 2 working days.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Good day,
You've rep**** to my post on the 8th of June where you stated that Oscar De Villiers will come back to us in 2 working days. Well today is th 4th working day and still no reply or phone call whatsoever from any of your employees from Capitec.
Maybe you only rep**** to show the public that you are not that bad but up on today there is no response? Your comunication is bad since the day that this has happened to me I contact Capitec each time to ask for feed back and they rep**** "sorry we were in the process to contact you" So how long does your process taking.
You know to be honest is not that hard. I think it is rediculous that a client should phone each and every time to follow up. And please don't contact me to tell me the same story about why they did'nt pay the full amount because that is excuse is rediculous because if it was like that why did you pay one of the four amounts to us.
Good day,
You've rep**** to my post on the 8th of June where you stated that Oscar De Villiers will come back to us in 2 working days. Well today is th 4th working day and still no reply or phone call whatsoever from any of your employees from Capitec.
Maybe you only rep**** to show the public that you are not that bad but up on today there is no response? Your comunication is bad since the day that this has happened to me I contact Capitec each time to ask for feed back and they rep**** "sorry we were in the process to contact you" So how long does your process taking.
You know to be honest is not that hard. I think it is rediculous that a client should phone each and every time to follow up. And please don't contact me to tell me the same story about why they did'nt pay the full amount because that is excuse is rediculous because if it was like that why did you pay one of the four amounts to us.