SD
Shams D

1 reviews | Active since Jul 2020

29 Aug 2023, 10:09

Most pathetic "service" ever

Capitec bank is against debt review and treats their clients like **** , Times are tough and money is so scarce , and who still needs to be judged and condemned for a financial distress caused by our current economic crisis. I spoke with Ashwin in debt review department and wow the tone he used , made me feel like a committed a crime. I was in tears and felt embarrassed and ashamed . Nobody must ever be treated like this . They have no respect and no compassion towards their clients . I am definitely changing my bank . :(

0
Replies (1)
Capitec Bank
Capitec Bank's reply29 Aug 2023, 10:19
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.