1 reviews | Active since Oct 2022
Most most rude manager at Capitec Collections department TEBOGO
<p>capitec Call centre collections Division Manager Tebogo was very very rude today around 13h37 I have received a automation call from Capitec which said I must contact the call centre on this number which I did and the agent who I spoke to said is because I owe Capitec R2461 I told no I don’t owe Capitec a cent and requested to speak to the manager who was very rude and even threatened to put the call down on me which he did all because I was telling him that he must check on the system because I don’t owe Capitec money please investigate why does he treat customer with his rudeness I want an apology from him because he said even if I call again I will still be speaking to him so I am wasting my time if I try calling the call centre again .and still I maintain I don’t owe you anything</p>
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Nicole Juries will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Nicole Juries will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day
Thank you for allowing us the time to investigate your complaint.
We understand that you were contacted and the matter is now resolved.
Please accept our sincere apology for your negative service experience and for the inconvenience caused.
Complaint Management
Capitec Bank
Good day
Thank you for allowing us the time to investigate your complaint.
We understand that you were contacted and the matter is now resolved.
Please accept our sincere apology for your negative service experience and for the inconvenience caused.
Complaint Management
Capitec Bank
