Most *********** Staff

<p>AFter being at the 2 different branches to enquire about charges on my Credit Card and no one able to asssist me, i ws told to call customer service. After calling and being on the phone for over 20 min, while i was busy talking, the consultant either put me on hold or put the phone down, because i was not agreeing with her explination as to why there are funds being debited by Capitec and the description, interest for Cash withdrawls is reflecting on my statement. The consultant says its for something else. Thats not good enough, what is something else???? I demand to know why there is interest for cash withdrawls on my statament if i do not withdraw from my credit card? This consultant gave me a different explination as to why it says cash withdraws then the explination i received yesterday from the agent that the consultant was talking to in store. It seems to me no one knows what is going on, and Capitec is deducting money from my account without being able to explain to me what it is for. Please could someone compitent enough to explain to me what these funds are for, call me. I have other queries as well. I am not leaving this as is, i want to know what the funds are for. Also please send me a copy of my contract so i can review this immediately.</p>