Most *********** people ever

Firstly I have to say I am already an FNB Private Client so I do expect much from a bank.<br> <br> The advert sounded no nice, I decided to open a secondary account for my money-for-a-rainy-day The nearest branch to work is Forest Hill so here goes.<br> <br> First snag was that my Eskom account was not accepted as it contains my spoken name, and not full names or initials. I live on a farm. They suggested I get an FNB statement. <br> <br> So I went to FNB in same centre. There I explained what I needed and they assisted me to re-print my last statement I received from the bank, showing all needed address and name data. To make sure they stamped every page as well.<br> <br> However, when I got to the bank, I was told that they don't accept internet statements LOL, only over-the-counter statements. I asked them to refer this to the manager and the consultant came back and said sorry, rules are rules and they need an over-the-counter statement.<br> <br> I do understand that there needs to be rules, but this is ridiculous. I am not going to stand in a queue to see a consultant, pay R30 and waste another 30 minutes of my time.<br> <br> Maybe next time Prudence, the manager, can come ans speak to me personally. <br> <br> Good bye for ever.