RE
Reinier E
1 reviews | Active since Jun 2010
05 Aug 2022, 12:45
Most *********** bank in the country
If I could give a negative star rating you guys would be -10! Your system goes down and then your customer service is too *********** to assist either. How pathetic can one bank be… your customers cannot draw their own money, see their own balances, or do any type of banking…. I will move away soonest as I can promise you that you lost the trust of the South African people
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
05 Aug 2022, 13:47Good day Reinier
We are aware of the current system issues impacting your banking experience.
Our App is currently unavailable and our IT team is working on fixing the issue.
Please continue to use your card to pay or withdraw cash.
We apologize for the inconvenience.
Capitec Bank's reply05 Aug 2022, 13:47
Official
Good day Reinier
We are aware of the current system issues impacting your banking experience.
Our App is currently unavailable and our IT team is working on fixing the issue.
Please continue to use your card to pay or withdraw cash.
We apologize for the inconvenience.
RE
Reinier E's updateReviewer Update
05 Aug 2022, 16:07Wow, that message gave me the warm and fuzzies that everything is going to be just ok...
Just GET IT SORTED!!!!
Just GET IT SORTED!!!!
RE
Reinier E's update05 Aug 2022, 16:07
Reviewer Update
Wow, that message gave me the warm and fuzzies that everything is going to be just ok...
Just GET IT SORTED!!!!
Just GET IT SORTED!!!!
Capitec Bank's replyOfficial
06 Aug 2022, 09:30Good day Reinier
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
Capitec Bank's reply06 Aug 2022, 09:30
Official
Good day Reinier
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards