TP
Trever P
1 reviews | Active since Mar 2009
30 Aug 2024, 09:40
Monthe Three
Month Three:
This is now the 3rd month in a row that Capitec has debited my account early and they have been returned and a fee app**** to my account. Capitec has still not resolved the last 2 months complaints for the same issue and hardly ever provide me with updates but are ready to call me immediatly when the debite orders are returned
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Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
30 Aug 2024, 11:10Good day Trever,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Best regards,
Capitec Bank's reply30 Aug 2024, 11:10
Official
Good day Trever,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Best regards,
TP
Trever P's updateReviewer Update
30 Aug 2024, 11:52That was the same response last month and the month before and my issues have still not been resolved and just keep continuing
TP
Trever P's update30 Aug 2024, 11:52
Reviewer Update
That was the same response last month and the month before and my issues have still not been resolved and just keep continuing
TP
Trever P's updateReviewer Update
04 Sept 2024, 09:54NOTE: I will be putting a stop payment on all capitec debits and pay them manually via EFT, because you guys are doing nothing about this and I am still waiting for my refunds
TP
Trever P's update04 Sept 2024, 09:54
Reviewer Update
NOTE: I will be putting a stop payment on all capitec debits and pay them manually via EFT, because you guys are doing nothing about this and I am still waiting for my refunds