AW
ANNELIZE W
1 reviews | Active since May 2011
26 Apr 2019, 11:59
Month End Nation Wide issue!
It's month end and all of Capitec Bank's systems are offline - I can't find any communication on the Internet regarding what the issue is and especially WHEN it will be resolved. Customer Care wasn't any help either! Communication is KEY!! Giving an answer of "System Error" or "Our systems are down", isn't an answer!
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Replies (2)
Capitec Bank's replyOfficial
26 Apr 2019, 15:38I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply26 Apr 2019, 15:38
Official
I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
AW
ANNELIZE W's updateReviewer Update
26 Apr 2019, 21:39Capitec clients received SMS notifications 2 DAYS AFTER the issue first started occurring........
AW
ANNELIZE W's update26 Apr 2019, 21:39
Reviewer Update
Capitec clients received SMS notifications 2 DAYS AFTER the issue first started occurring........