DQ
Dave Q

1 reviews | Active since Mar 2009

26 Feb 2021, 14:12

Month end @ Capitec! Down again!

Once again, month end, and no access to mobile banking!!! This is so frustrating as it only happens at month end, and only with Capitec! Mobile Banking with my other banks is always working, month end or not. Upgrade your systems to manage the load! I say this every month! Please don't bother to call me, as the problem is with you, not me!

0
Replies (2)
Capitec Bank
Capitec Bank's reply26 Feb 2021, 14:14
Official
Good day Dave

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
DQ
Dave Q's update26 Feb 2021, 14:15
Reviewer Update
Said don't call me! This happens every month!