GB
Gareth B
1 reviews | Active since Jun 2020
29 Jun 2020, 08:29
Monies deducted without permissions
About 2 weeks ago I upgraded my gopro account it charged my savings account and was deducted immdiatly, it then went off again on the 25th. I this was not my understanding and I was under the impression that it was a once off fee. I checked my online app and there is no debit order either. I'd really like for this transaction to be reversed. Thanks much G
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
29 Jun 2020, 13:01I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply29 Jun 2020, 13:01
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
01 Jul 2020, 14:57Good day Gareth B,
As discussed telephonically, I confirm the matter has been dealt with.
Kind Regards,
Capitec Bank
As discussed telephonically, I confirm the matter has been dealt with.
Kind Regards,
Capitec Bank
Capitec Bank's reply01 Jul 2020, 14:57
Official
Good day Gareth B,
As discussed telephonically, I confirm the matter has been dealt with.
Kind Regards,
Capitec Bank
As discussed telephonically, I confirm the matter has been dealt with.
Kind Regards,
Capitec Bank