DT
Dudu T
1 reviews | Active since Oct 2025
10 Mar 2026, 14:12
MoneyUp chat by Capitec
The moneyUp chat I completed their whatsapp course and they said I won data and will receive sms shortly but unfortunately I'm still waiting and it's about an hour ago.
Helpful (0)
Replies (5)0
Replies (5)
Capitec Bank's replyOfficial
10 Mar 2026, 14:38Thank you for reaching out, I’m so sorry for the delay you’re experiencing with your MoneyUp WhatsApp reward. I completely understand how frustrating it can be — especially when you’re excited to receive your data 😔📱
We’re currently having a slight delay on the system, which is why your SMS hasn’t come through yet. Please don’t worry — your reward is still on the way 👍✨
It just needs a bit more time to process, so please check again during the day.
Thank you for your patience and for completing the MoneyUp chat 🙌
If it still doesn’t come through later, I’m right here to help you further 💙
Capitec Bank's reply10 Mar 2026, 14:38
Official
Thank you for reaching out, I’m so sorry for the delay you’re experiencing with your MoneyUp WhatsApp reward. I completely understand how frustrating it can be — especially when you’re excited to receive your data 😔📱
We’re currently having a slight delay on the system, which is why your SMS hasn’t come through yet. Please don’t worry — your reward is still on the way 👍✨
It just needs a bit more time to process, so please check again during the day.
Thank you for your patience and for completing the MoneyUp chat 🙌
If it still doesn’t come through later, I’m right here to help you further 💙
Capitec Bank's replyOfficial
10 Mar 2026, 14:43Is there anything else you would like me to assist you with?
Capitec Bank's reply10 Mar 2026, 14:43
Official
Is there anything else you would like me to assist you with?
Capitec Bank's replyOfficial
10 Mar 2026, 14:47It seems like you might be busy as I haven’t heard back from you in a while. No worries at all — I completely understand 😊
I’ll wait a few more minutes, and if I don’t hear back from you within the next 10 minutes, I’ll go ahead and close this chat for now. But don’t worry — if you still need assistance, there are a few easy ways to reach us:
💬 Chat with our agents on WhatsApp between 6:00AM and 10:00PM
🤖 Use our digital WhatsApp assistant anytime — just type your query in the chat
📞 Call our 24hr Client Care Centre at ***We’re always here to help 💛
Capitec Bank's reply10 Mar 2026, 14:47
Official
It seems like you might be busy as I haven’t heard back from you in a while. No worries at all — I completely understand 😊
I’ll wait a few more minutes, and if I don’t hear back from you within the next 10 minutes, I’ll go ahead and close this chat for now. But don’t worry — if you still need assistance, there are a few easy ways to reach us:
💬 Chat with our agents on WhatsApp between 6:00AM and 10:00PM
🤖 Use our digital WhatsApp assistant anytime — just type your query in the chat
📞 Call our 24hr Client Care Centre at ***We’re always here to help 💛
Capitec Bank's replyOfficial
10 Mar 2026, 14:53have a beautiful day further ❤️, its been a pleasure assisting you today!. Thank you for reaching out to Capitec Bank, Thanks for your time today! 😊 If you’re happy with my service, a 5-star rating would mean a lot. Feel free to reach out anytime—have a great day! 🌟
Capitec Bank's reply10 Mar 2026, 14:53
Official
have a beautiful day further ❤️, its been a pleasure assisting you today!. Thank you for reaching out to Capitec Bank, Thanks for your time today! 😊 If you’re happy with my service, a 5-star rating would mean a lot. Feel free to reach out anytime—have a great day! 🌟
Capitec Bank's replyOfficial
19 Mar 2026, 15:03Hello Dudu
In response to your complaint, kindly refer to our telephone conversation
held on 19 March 2026 as outcome of your complaint.
Please feel free to contact us directly should you have any other enquiries
relating to this matter.
Kind regards
Capitec Bank
In response to your complaint, kindly refer to our telephone conversation
held on 19 March 2026 as outcome of your complaint.
Please feel free to contact us directly should you have any other enquiries
relating to this matter.
Kind regards
Capitec Bank
Capitec Bank's reply19 Mar 2026, 15:03
Official
Hello Dudu
In response to your complaint, kindly refer to our telephone conversation
held on 19 March 2026 as outcome of your complaint.
Please feel free to contact us directly should you have any other enquiries
relating to this matter.
Kind regards
Capitec Bank
In response to your complaint, kindly refer to our telephone conversation
held on 19 March 2026 as outcome of your complaint.
Please feel free to contact us directly should you have any other enquiries
relating to this matter.
Kind regards
Capitec Bank