PS
Pretty S
1 reviews | Active since Jan 2019
03 Jan 2019, 16:31
Money wrongly debited
Hi On new years day I tried purchasing airtime worth R250 and it said error occurred I'm guessing it was the bad network reception because I haven't received my airtime nor my money back from capitec bank. I went to one of its branches today and was told it would be reversed before 1pm but still nothing
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Capitec Bank's replyOfficial
04 Jan 2019, 07:20I acknowledge your posting, and have referred it to Nokuphumla Skenjana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply04 Jan 2019, 07:20
Official
I acknowledge your posting, and have referred it to Nokuphumla Skenjana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,