VC
Vya C
1 reviews | Active since Nov 2018
17 Feb 2026, 21:24
MONEY WITHHELD!
I NEED MY SALARY, After more than 3 weeks waiting for salary transfer being witheld by capitec without any giving warning or notification and useless email departments that take days just to give you a generic response for such a dire situation, i owe rent, i need food & still need to get to work, dealing with you guys wethere in person or on the phone is pointless all the bank tellers & agents are clueless when it comes to seriouse matters
Helpful (0)
Replies (4)0
Replies (4)Capitec Bank's replyOfficial
17 Feb 2026, 22:38Hello there, thank you for reaching out to us. I’m really sorry to hear what you’re going through. Having your salary withheld for so long without clear feedback is extremely stressful, especially when you need to pay rent, buy food and still travel to work. I completely understand your frustration and how urgent this is for you.
To help you quickly and safely, this platform is not able to access or release any funds. Salary-withhold cases are handled directly by our ***** department, as they need to review the account before any action can be taken.
So that you can get the right assistance, please contact our ***** department during office hours. They will explain why the funds are being held and what the next steps are for your salary to be released.🙏
Capitec Bank's reply17 Feb 2026, 22:38
Official
Hello there, thank you for reaching out to us. I’m really sorry to hear what you’re going through. Having your salary withheld for so long without clear feedback is extremely stressful, especially when you need to pay rent, buy food and still travel to work. I completely understand your frustration and how urgent this is for you.
To help you quickly and safely, this platform is not able to access or release any funds. Salary-withhold cases are handled directly by our ***** department, as they need to review the account before any action can be taken.
So that you can get the right assistance, please contact our ***** department during office hours. They will explain why the funds are being held and what the next steps are for your salary to be released.🙏
Capitec Bank's replyOfficial
17 Feb 2026, 22:42Is there anything else I can assist you with before we wrap up?
Capitec Bank's reply17 Feb 2026, 22:42
Official
Is there anything else I can assist you with before we wrap up?
Capitec Bank's replyOfficial
17 Feb 2026, 22:47Should you need any other assistance please contact us anytime 🙏 It’s been a pleasure assisting you today. Thank you for chatting with Capitec Bank — we’re always here when you need us. Have a fantastic day!❤️
Capitec Bank's reply17 Feb 2026, 22:47
Official
Should you need any other assistance please contact us anytime 🙏 It’s been a pleasure assisting you today. Thank you for chatting with Capitec Bank — we’re always here when you need us. Have a fantastic day!❤️
VC
Vya C's updateReviewer Update
18 Feb 2026, 16:43Thank you so much for suggesting what i've already done 2 weeks ago. Just waiting for your email clerks to actually do something.
VC
Vya C's update18 Feb 2026, 16:43
Reviewer Update
Thank you so much for suggesting what i've already done 2 weeks ago. Just waiting for your email clerks to actually do something.
