Money withdrawn

<br> I am still waiting for someone to call me from Capitec. I will take this to the ombudsman as I was told that the admin department will get in touch with me to resolve the matter . All this ATMS have cameras and I am sure this investigation can't take that long . I need the Head of this bank to explain to me why Capite is unable to resolve such a mundane issue. If an ATM gives an error message and no cash comes out and you get an sms saying you withdraw money, this can attended easily . Why must I wait for 30 days for this matter to be sorted . <br> <br> I will be looking for another bank when this is done , I should have listened to my family when they warned me .<br>