IvdB
Innes van der Berg
1 reviews | Active since Sept 2024
04 Sept 2024, 08:02
Money was withdrawn *****ulently out of my account
On 30 July 2024 all my money was ****** from my account by someone who know all my details and know exactly what is in my account. I did reported it to Capitec (***** Case # ***2). Up to today I have not received any feedback or my money back from them. According to me the have to pay everything back as the are responsible for either leaking my personal and bank details or give there employees access to do this crime from inside the bank
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Replies (2)
Capitec Bank's replyOfficial
04 Sept 2024, 08:45Good day Innes
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 Sept 2024, 08:45
Official
Good day Innes
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
IvdB
Innes van der Berg's updateReviewer Update
16 Sept 2024, 09:06Good day,
I am still waiting for this to be resolved....... It is now 48 days after I reported the problem
I am still waiting for this to be resolved....... It is now 48 days after I reported the problem
IvdB
Innes van der Berg's update16 Sept 2024, 09:06
Reviewer Update
Good day,
I am still waiting for this to be resolved....... It is now 48 days after I reported the problem
I am still waiting for this to be resolved....... It is now 48 days after I reported the problem