Money walked out of account

<p>I visited the Capitec Voortrekker Vereeniging Branch on 18.01.2017 to withdraw money. I had some problems with my pin and went into the bank to change the pin and increase my limit. After changing the pin I went back to the ATM but it still wouldnt want to take my pin, when I went inside the bank again for help, I was told that I had already withdrew the money which I didnt and NEVER got (R4000). To cut a long story short I reported this to the branch manager and was told this would be investigated and I got the reference ********** 3 and ********** 5. Upto this day I have not received any communication regarding this and my R4000 is gone. Was also told the branch doesnt have security footage to check what could have happened on the ATM during the the time I was inside the bank seeking help.</p>