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Simphiwe N
1 reviews | Active since Nov 2025
21 Nov 2025, 15:22
Money vanished!
I am so disappointed in Capitec Bank. I have been banking with Capitec for years. I am highly disappointed.
I have lost money with this bank. I had money in my account and next thing when I checked the balance the next morning the money was gone. I was told to go to police station to get an affidavit before my money could be returned back I. My account but even after submitting everything they required from me. The money is still not in my account.
I am disappointed.
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Replies (1)Capitec Bank's replyOfficial
21 Nov 2025, 16:36Good day Simphiwe.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply21 Nov 2025, 16:36
Official
Good day Simphiwe.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
