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kolosa.hlotywa kolosa.hlotywa

1 reviews | Active since Feb 2017

20 Feb 2017, 12:59

Money transfered to incorrent acc

<p>It is very sad that capitec bank cannot help with their client's information as if i am not the cleint as well. I has been 3 months now battling to get my money back from their so called client. They cant even provide the information to the police as they advised me to open a case. Such a pathetic servive ive recieved for the call centre and the branch i went to</p>

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Replies (2)
Capitec Bank
Capitec Bank's reply20 Feb 2017, 15:21
Official

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply22 Feb 2017, 08:41
Official

Good day

As discussed telephonically, I trust that your issue is now resolved.

Pheliwe Baartman

Complaint Management

Capitec Bank