PP
Portia P
1 reviews | Active since Jan 2019
10 Nov 2021, 22:57
Money transfer reversal
Good evening Capitec doesn’t care about their clients. I transferred the money to the wrong account inside the branch I immediately requested a reversal which they did and they told me I’ll receive the money in 7 days after 7 days I went to the bank they are just sending me from piller to post I just want my money back to my account.the person hasn’t withdrawn the money yet .
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Replies (2)
Capitec Bank's replyOfficial
11 Nov 2021, 07:31Good day Portia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply11 Nov 2021, 07:31
Official
Good day Portia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
PP
Portia P's updateReviewer Update
11 Nov 2021, 10:21Here’s my number *** I’m patiently waiting for the call
PP
Portia P's update11 Nov 2021, 10:21
Reviewer Update
Here’s my number *** I’m patiently waiting for the call