1 reviews | Active since Jun 2017

08 Jun 2017, 12:29

Money transfer not available after 3 working days

<p>A money transfer was made to my FNB Bank Account on 4th of June. On the 6th of June I called FNB to ask what's happened with the amount that was put over to my account. They confirmed that no transaction was registered from Capitec yet altough the person who paid recieved a notification. This was after 3 working days so I can't see why are they taking so long..</p> <p> </p>

0
Replies (3)
Capitec Bank
Capitec Bank's reply08 Jun 2017, 16:03
Official

Donorique Wessels will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully/your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply08 Jun 2017, 16:03
Official

Donorique Wessels will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully/your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply19 Jun 2017, 08:09
Official

Good day

We understand that you were contacted and the matter is now resolved.

Complaint Management

Capitec Bank