Money Transfer Error Horror

I deposited R2500 to someone in error who i used to do an online stokvel with instead of my daughter but as soon as I realized I made sure to call Capitec and ask them to reverse the money, i gave them my account number and all that was needed and they said i must speak to this woman to ask her to allow them to send it back, so i called her and she said its not her account its her mothers and she is in Limpopo for a funeral will be back on the 15 Jan 2021. Mind you this happend on the 29 December 2020, the woman refused to cooperate and just said its her mothers account, capitec now wants the old woman to go to a branch and reverse this now who the hell will do that for someone else????? Capitec now has my R2500 hanging somewhere and the woman cant even get hold of it as well but still i have been calling so many times if i dont get passed to someone else cause the call centre agent is too stupid to assist then its lets investigate, i am now on February and nothing has been done, called the woman and she said he mom is still in Limpopo so there is nothing she can do. I went to small claims its the same long process, i need to write a letter that will go to this woman in order for her to go to the bank etc. My problem is Capitec sees money came out from my account why give this woman power over my money even though they as well has struggled to get help from her in the first place and she did tell them it was not suppose to come to them but i am still left here struggling to get my money back. I cant just sit back and loose my money but then again no one wants to help, i have been banking with them for many years and my kids do too but at the rate things are going i am going to be forced to moved banks, my friend had the same problem with Nedbank but guess what it was sorted in a day no but for capitec i have to wait my entire life to get my money back that was sent in error. I want my money back, this is hard times and i need my money!