1 reviews | Active since Nov 2015

11 Sept 2020, 08:05

MONEY TRANSACTION WENT OFF TWICE SAME AMOUNT DIFFERENT DAYS.

on the 7th September 2020 I swiped for some groceries at Checkers Hyper in Forest hill Mall centurion. i swiped for R260.62 my money went off my account same time and today the 11th September 2020 at 2:41 am the same amount went off saying i am buying from Checkers. Who is *****ing my money from my account? Capitec bank please tell me what happened to my money. I want my money back . or i am taking this case further. This is *****

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Replies (2)
Capitec Bank
Capitec Bank's reply11 Sept 2020, 11:19
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply15 Sept 2020, 11:59
Official
Good day

As discussed telephonically, I trust that your issue is now resolved.

Kind regards
Complaint Management
Capitec Bank