Money that was taken out of my bank without my consent

I became aware of my capitec not working I tried making calls but nothing went through... Later on when I used ussd to transfer money there was no money on my account like literally nothing R112000 was gone... Went to the bank and they referred me to the police station and open a case which I did and went back to capitec to give them my statement and they said they will forward everything to their head office the whole incident occurred on the 3rd of March 2022 and on the 3th I went to the bank to submit everything....