1 reviews | Active since Oct 2016
Money taken from my account
<p>My salary was paid into my account on the 28 September 2016. On the 09 October I went to the bank to withdrew cash and to my suprise my bank balance was zero. I went to Capitec in Cape town next to Absa bank to ask as to what might have happen, I was told by the manager that R4000 was transfered from my account with REF: ********** 494 into Siviwe Dani's account and also R30 and R12 airtime was bought.</p> <p>I don't have any relationship with that person called Siviwe Dani and I've never meet that person. I also asked Bank manager to reverse that money and they told me that they can't without Siviwe's authorization yet Capitec allowed that person to transfer my money into his/her bank account without my authorization</p> <p>According to the manager Siviwe's account has been closed. </p> <p>All I want is Capitec to investigate this matter and pay me back my money because that is my salary and now I can't pay bills simply this.</p>
I acknowledge your posting, and have referred it to Azalea Muller for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Azalea Muller for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Mrs Mpofu
As discussed telephonically, feedback has been forwarded to your email. I trust that your issue is now resolved.
Nondi Tsholoba
Complaint Management
Capitec Bank
Good day Mrs Mpofu
As discussed telephonically, feedback has been forwarded to your email. I trust that your issue is now resolved.
Nondi Tsholoba
Complaint Management
Capitec Bank
