GN
Gert N

1 reviews | Active since Jan 2016

21 Jan 2016, 19:22

Money ****** out of my account!!!!

I went to draw money out of my account, i put my pin in and it said wrong pin the whole time and then the machi e kept my card i immediately phoned capitec to stop my card and there were R5000 out of my account!!!! how is that possible! now they say i have to wait for 11 days for them to investigate! here are my refferance ***8

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Replies (1)
Capitec Bank
Capitec Bank's reply25 Jan 2016, 09:26
Official
Hello gertbarend@,

I acknowledge your posting, and have referred it to Megan Martin for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank