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1 reviews | Active since May 2016

23 May 2016, 10:30

Money ****** from my Account from

<p>On 13 May after 23h00 ********** transactions were made on my bank account by some asian? company from PayPal, who made purchases on my account, which I did not authorise as I DO NOT have a Pay Pal account. I called Capitec customer service to notify them of these *****ulant transactions and asked them to stop all payments and block my card. I went to the branch on 14 May to get a new card. The ********** payments still went off on 16 May even AFTER my notification of Capitec. I want all these *****ulant transactions reversed!</p> <p> </p> <p>Transactions were:</p> <p>Yanghongfan ***0 Lulu: R86.14<br />Yanghongfan ***0 Lulu: R100.65<br />Yanghongfan ***0 Lulu: R88.64<br />****yujian *** Lulu: R306.94<br />****yujian *** Lulu: R164.13<br />****yujian *** Lulu: R303.31<br />****yujian *** Lulu: R349.56<br />Yankun *** Lulu: R22.44<br />Paypal *** Lu: R14.89</p> <p> </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply26 May 2016, 09:06
Official

I acknowledge your posting, and have referred it to Azalea Muller for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank