kK
katlegokhuduga K

1 reviews | Active since May 2017

07 May 2017, 21:25

Money ****** from my account

<p>In 2015 someone called me pretending to be a Capitec consulted. Told me for security check I need to verify a few things on my account. He asked me 3questions about my account, like how much electricity did u buy and how much airtime did u buy. </p> <p> </p> <p>He managed to do a SIM swap on the SIM I was using and transfer over 6000 with cellphone banking. </p> <p> </p> <p>An investigation was done but I only got 60percent of that money. I was told that's all that person had in his account by then. </p> <p> </p> <p>Is it possible to get the rest of the money coz I really need it?</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply08 May 2017, 09:53
Official

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank