1 reviews | Active since Sept 2016

24 Dec 2017, 10:12

MONEY ****** FROM CAPITEC CARD

Bank with CAPITEC and get your money ******

I don't do online banking and there was what seems like online purchase from my account without my permission. Capitec says it's called an unknown transaction (seriously?) where a transaction is done without the account holders permission (wow). How in the world can someone or let's say something purchase on a card that is not present? How did they/it do it without the card number?

[10:07, 12/24/2017] +27 72 ********** : Capitec: Purchase -R******* from X CARD; Ref BOOSTACTIVECSHELP.COM INTERNET CY; 23-Dec. Call ********** 043

0
Replies (1)
Capitec Bank
Capitec Bank's reply27 Dec 2017, 12:04
Official

I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.

Jacqueline Radyn will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management

Capitec Bank