RS
Rachel S
1 reviews | Active since May 2024
10 Jul 2024, 21:25
MONEY STILL MISSING!
It's been three months and Capitec has still not refunded me my R4000 which fell into their ATM machine and never made into my savings account!!!! This bank is beyond pathetic! Don't they audit their ATMs??????????????!
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Replies (2)
Capitec Bank's replyOfficial
11 Jul 2024, 07:10Good day Rachel
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply11 Jul 2024, 07:10
Official
Good day Rachel
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
RS
Rachel S's updateReviewer Update
03 Feb 2026, 16:07You have assigned nothing. It's 2026 and never got my money. All you said was my money could not be found in that ATM. This bank is shocking.
RS
Rachel S's update03 Feb 2026, 16:07
Reviewer Update
You have assigned nothing. It's 2026 and never got my money. All you said was my money could not be found in that ATM. This bank is shocking.