BC
Boitshoko C

1 reviews | Active since Nov 2024

12 Nov 2024, 13:01

Money sent to Incomplete Bank Account

I have sent EFT from my capitec account to incomplete Standard Bank Account On 25 October 2024 till today the money is not reversed to Capitec account. I believe my money is on Suspense Account of Capitec bank. Since that day i have sent several email on there complaint desk i only receive acknowledgment of the emails without ref no I have also visited the Branch in Taung, they refer me to Standard Bank to clear funds. I provided details to Daniele Jaggers till today no help all in vain. I expect to receive my money with interest of 5%.

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Nov 2024, 13:12
Official
Good day Boitshoko C. We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank.