LN
Lilliahn N
1 reviews | Active since Jul 2022
06 Jul 2022, 15:46
Money reversal complaint
My niece was purchasing a smartphone from Vodacom online, the amount of R26k was deducted from her account although her order failed to complete and on the bank statement it appears as "transaction not processed" but Capitec doesn't want to assist with reversing it.... Capitec Bank I am dissatisfied with your service.
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Capitec Bank's replyOfficial
06 Jul 2022, 15:55Good day Lilliahn
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply06 Jul 2022, 15:55
Official
Good day Lilliahn
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank