LD
Lwazi D

1 reviews | Active since Jun 2016

02 Aug 2019, 19:47

Money reversal

There is no way in the world you can claim to be a world class bank and yet you tell us we need permission from clients we mistakenly sent money to, to send the money back to us!!! ******* utter utter *******!!!

0
Replies (2)
Capitec Bank
Capitec Bank's reply05 Aug 2019, 10:17
Official
I acknowledge your posting and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days and I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply21 Aug 2019, 09:48
Official
Good day MKindly note the matter has been resolved, as per our telephone discussion.