LV
Lorraine V

1 reviews | Active since Jun 2021

30 Jun 2021, 08:28

Money recorn

I have logged a query with Capitec for record/reversal to my account after I made a mistake and transfered the money to the wrong person.i came here 3 hrs after the transaction happened but according to my understanding since I came on time the money will reflect to FNB account in 48 hrs they where supposed to pause the transaction and refund but they give me attitude please intervene. This Capitec in Dobsonvill.. they make me look like a stupid

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Replies (2)
Capitec Bank
Capitec Bank's reply30 Jun 2021, 09:45
Official
Good day Lorraine

Thank you for letting us know of your concern, and for your patience while we explore this matter.  We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
LV
Lorraine V's update02 Jul 2021, 08:49
Reviewer Update
Still waiting for someone to call me and yet the is 160 deducted twice Capitec you are so ***********