Money Problems

<p>On the 20th of June I went to the bank to draw money (R1850) from Capitec ATM in Pretoria, Die Meent Thbao Shume Street formerly known as Andries Street. The money never came out from the ATM but my phone reported that I withdrew money from the ATM. I went to the bank and I was given an incident number which is ********** 8.</p> <p>I went to the bank & they said they will come back to me in the first week of September of which they never did. I am waited for the problem to be resolved as it is more than 3 months now waiting for the problem to be resolved and I never heard from the bank since then. The latest communication that I received from them was that they are declining the money saying I withdrew it.</p> <p>I don't understand why it took them more that 3 months to come to a decision to decline the money.</p> <p> </p> <p>Please help me</p>