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Siphiwe N
1 reviews | Active since Nov 2015
24 Feb 2016, 15:21
Money out of my account without my consent
I still do not understand how someone can claim to know me and go take money out of my account without Capitec even giving me a call to verify that. Maybe i am not well informed about having my own account when anyone can just take money out without me knowing about it. I am closing my Capitec account and am going to expose this to the press.
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Capitec Bank's replyOfficial
25 Feb 2016, 08:27Hello SiphiweNkuna,
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply25 Feb 2016, 08:27
Official
Hello SiphiweNkuna,
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank