1 reviews | Active since Jun 2014
MONEY OUT OF ACCOUNT WITHOUT AUTHORIZATION
I got a text message that R1024 has been deducted out my account without my authorisation! ( ******* ) to a website called [URL Removed] dont even know this website and after doing some research I found that this website does this..The question is how can my money that is suppose to be secure get into their account?I then phoned and spoke to Lyle ,he informed me that this will be resolved in no longer than 24 hours..Its been 5 days with no success!When I phone Capitec they just say they busy investigating.I hope you will look into this now with more urgency now that I posted this complaint on HELLOPETER.I do see that Capitec has a lot of complaints regarding similar issues.Makes me wonder if anybodies money is safe with Capitec!
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
