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Chandere T
1 reviews | Active since Aug 2022
08 Aug 2022, 15:58
Money out of Account
Money was deposited in my capitec bank on Satuday 6th of August, Capitec deducted that amount 2times which left my account in a minus, a payment was made an hour ago, they took that money as well as they experience IT problems again.. who's fault is that, where is my money,
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Replies (5)
Capitec Bank's replyOfficial
08 Aug 2022, 16:01Good day Chandere
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply08 Aug 2022, 16:01
Official
Good day Chandere
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Chandere T's updateReviewer Update
08 Aug 2022, 16:04I want my money in my account now, capitec as a whole are a useless bank, sort this matter out Now. You deducted money without my permission, I give you 10 minutes to solve it now
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Chandere T's update08 Aug 2022, 16:04
Reviewer Update
I want my money in my account now, capitec as a whole are a useless bank, sort this matter out Now. You deducted money without my permission, I give you 10 minutes to solve it now
CT
Chandere T's updateReviewer Update
08 Aug 2022, 16:12I need this matter to be rectify now, I can't wait till tomorrow
CT
Chandere T's update08 Aug 2022, 16:12
Reviewer Update
I need this matter to be rectify now, I can't wait till tomorrow
CT
Chandere T's updateReviewer Update
08 Aug 2022, 16:18Tomorrow is a public holiday, so this matter will be resolved When.. ********** bank
CT
Chandere T's update08 Aug 2022, 16:18
Reviewer Update
Tomorrow is a public holiday, so this matter will be resolved When.. ********** bank
Capitec Bank's replyOfficial
10 Aug 2022, 09:49Good day Chandre
We are so sorry for any inconvenience the technical issue may have caused you. Regrettably, the bank did not foresee this happening and guarantee you that we will do our best to prevent this from happening in future. Please check your bank statement via the App or ATM print out to verify your balance.
Capitec Bank strives to render excellent service to all our clients, and I hope that this isolated incident will not affect your trust in the bank.
Kind regards
Capitec Bank
We are so sorry for any inconvenience the technical issue may have caused you. Regrettably, the bank did not foresee this happening and guarantee you that we will do our best to prevent this from happening in future. Please check your bank statement via the App or ATM print out to verify your balance.
Capitec Bank strives to render excellent service to all our clients, and I hope that this isolated incident will not affect your trust in the bank.
Kind regards
Capitec Bank
Capitec Bank's reply10 Aug 2022, 09:49
Official
Good day Chandre
We are so sorry for any inconvenience the technical issue may have caused you. Regrettably, the bank did not foresee this happening and guarantee you that we will do our best to prevent this from happening in future. Please check your bank statement via the App or ATM print out to verify your balance.
Capitec Bank strives to render excellent service to all our clients, and I hope that this isolated incident will not affect your trust in the bank.
Kind regards
Capitec Bank
We are so sorry for any inconvenience the technical issue may have caused you. Regrettably, the bank did not foresee this happening and guarantee you that we will do our best to prevent this from happening in future. Please check your bank statement via the App or ATM print out to verify your balance.
Capitec Bank strives to render excellent service to all our clients, and I hope that this isolated incident will not affect your trust in the bank.
Kind regards
Capitec Bank