TN
Thandoh N

1 reviews | Active since Nov 2019

20 Nov 2019, 08:38

Money out correction

I bought items at Spar and my card declined and I tried again then it went through. The problem is; the money was deducted twice on my card and I haven't received it back.

Capitec bank I want my money back, please

0
Replies (2)
Capitec Bank
Capitec Bank's reply20 Nov 2019, 10:12
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
 
TN
Thandoh N's update20 Nov 2019, 10:23
Reviewer Update
I visited the bank and the matter was resolved.
Thank you for your service