PZ
Petunia Z
1 reviews | Active since Oct 2020
28 Oct 2020, 15:53
Money on hold
Hi hello Peter, I’m a lady who sells Avon and was paid by one of my clients, now she went to the bank and reported that all her transactions done on the 26th of October to be put on hold and Capitec did that without my concern. Now R2000 is put on hold in my account, please assist for it to be released back into my bank account
Thank you
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
29 Oct 2020, 09:10I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply29 Oct 2020, 09:10
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
03 Nov 2020, 11:29Good day
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply03 Nov 2020, 11:29
Official
Good day
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank