EL
Evidence L

1 reviews | Active since Jul 2023

19 Jul 2023, 14:20

Money on hold and closed account

Good day I'm writing this review to complain about capitec bank, they closed my account for nothing becsuse I withdrawn money overseas in China I really do not like the treatment but still they still accepting my money my account. I really want help from this as to my account being opened and my money back as I had people depositing Into it. They also close my child's account saying becsuse I opened that account. I don't know if I'm not allowed to withdraw money overseas in China.

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Replies (2)
Capitec Bank
Capitec Bank's reply19 Jul 2023, 14:50
Official
Good day Evidence 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank 
EL
Evidence L's update20 Jul 2023, 13:30
Reviewer Update
Good day I have been awaiting for a response nothing yet. Please se to my problem, my biggest worry is the bank is still accepting money.