DM
Duduzile M
1 reviews | Active since Feb 2020
27 Dec 2020, 09:32
Money not showing into my account
My Husband made a transfer from his Absa account to my capitec account via the Absa mobile app on the 24th of December 2020..I havent received the money till today.i called Capitec on the 26 of December to find out whats happening they told me it should reflect on my account within the end of the 26 of December. Today its the 27th of December still no money into my account.
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
27 Dec 2020, 09:58Good day Duduzile
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply27 Dec 2020, 09:58
Official
Good day Duduzile
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
28 Dec 2020, 14:39Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply28 Dec 2020, 14:39
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
DM
Duduzile M's updateReviewer Update
28 Dec 2020, 16:56It has been resolved thank you
DM
Duduzile M's update28 Dec 2020, 16:56
Reviewer Update
It has been resolved thank you