YM
Yolanda M

1 reviews | Active since Jan 2024

09 Jul 2024, 12:31

Money not reflecting to my account and no response from Capitec

Hi I’m Yolanda on Wednesday the 3.07.2024 around 20h07 I deposited money to my capitec account at Somerset Cape Town while depositing the was a power cut and the money never reflected onto my account neither did I get a slip I logged a call with Capitec ref no ***. Up until today no response from Capitec.

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Replies (2)
Capitec Bank
Capitec Bank's reply09 Jul 2024, 14:09
Official
Good day Yolanda Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
YM
Yolanda M's update16 Jul 2024, 07:42
Reviewer Update
It’s been 13 days without my money in this economy and Capitec does nothing about it