PR
Palesa R

1 reviews | Active since Aug 2015

19 Aug 2015, 20:51

Money not reflecting on statement

On the 27th July I swiped my card at KFC for R209.70 and on my statement the R209.70 went through and there was another one reserved for the same transaction.<br> I queried this and I was advised that it'll be rectified within 3 working days and the money will reflect on my account.<br> An SMS came through on the 4th August at 09

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Replies (1)
Capitec Bank
Capitec Bank's reply20 Aug 2015, 08:02
Official
Hello RamonateP,

I acknowledge your posting, and have referred it to Megan Martin for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank