FH
Fred H
1 reviews | Active since Dec 2018
05 May 2020, 09:17
Money not reflecting
Good day,
On Friday I have transferred money out of my Capitec account into my landlords account, she complained that today she still not received it.
What is the delay, it cannot take 4 days to reflect?
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
05 May 2020, 10:11I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply05 May 2020, 10:11
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
FH
Fred H's updateReviewer Update
07 May 2020, 11:06Good day,
1. Five Days is unacceptable! Will you Capitec give me a place to stay if my landlord kicks me out? O wait this is not your problem? or is it?
2. This morning Identity send me a message, informing me that the R150 that I transferred via the App is also not reflecting (wink, wink they are Standard bank)
3. If one account is FNB and the other is Standard, then the problem is Capitec.
4. I will not use your stupid, unreliable internet banking/ App in the future for any payments whatsoever, even if your CEO, CFO, the president, your granny or whoever beg me to do so, it doesn't work! Proven!
5. Your customer service doesn't work! suppose if you pay R5 for banking fees, then you will get R5's value, and we all know that is worthless in today's money.
6. Can you reverse the money paid and then I will withdraw this, and I will deposit into the respected account myself. #bankingmadesimplebymyself, #avoidCapitecuselessbankingapp
1. Five Days is unacceptable! Will you Capitec give me a place to stay if my landlord kicks me out? O wait this is not your problem? or is it?
2. This morning Identity send me a message, informing me that the R150 that I transferred via the App is also not reflecting (wink, wink they are Standard bank)
3. If one account is FNB and the other is Standard, then the problem is Capitec.
4. I will not use your stupid, unreliable internet banking/ App in the future for any payments whatsoever, even if your CEO, CFO, the president, your granny or whoever beg me to do so, it doesn't work! Proven!
5. Your customer service doesn't work! suppose if you pay R5 for banking fees, then you will get R5's value, and we all know that is worthless in today's money.
6. Can you reverse the money paid and then I will withdraw this, and I will deposit into the respected account myself. #bankingmadesimplebymyself, #avoidCapitecuselessbankingapp
FH
Fred H's update07 May 2020, 11:06
Reviewer Update
Good day,
1. Five Days is unacceptable! Will you Capitec give me a place to stay if my landlord kicks me out? O wait this is not your problem? or is it?
2. This morning Identity send me a message, informing me that the R150 that I transferred via the App is also not reflecting (wink, wink they are Standard bank)
3. If one account is FNB and the other is Standard, then the problem is Capitec.
4. I will not use your stupid, unreliable internet banking/ App in the future for any payments whatsoever, even if your CEO, CFO, the president, your granny or whoever beg me to do so, it doesn't work! Proven!
5. Your customer service doesn't work! suppose if you pay R5 for banking fees, then you will get R5's value, and we all know that is worthless in today's money.
6. Can you reverse the money paid and then I will withdraw this, and I will deposit into the respected account myself. #bankingmadesimplebymyself, #avoidCapitecuselessbankingapp
1. Five Days is unacceptable! Will you Capitec give me a place to stay if my landlord kicks me out? O wait this is not your problem? or is it?
2. This morning Identity send me a message, informing me that the R150 that I transferred via the App is also not reflecting (wink, wink they are Standard bank)
3. If one account is FNB and the other is Standard, then the problem is Capitec.
4. I will not use your stupid, unreliable internet banking/ App in the future for any payments whatsoever, even if your CEO, CFO, the president, your granny or whoever beg me to do so, it doesn't work! Proven!
5. Your customer service doesn't work! suppose if you pay R5 for banking fees, then you will get R5's value, and we all know that is worthless in today's money.
6. Can you reverse the money paid and then I will withdraw this, and I will deposit into the respected account myself. #bankingmadesimplebymyself, #avoidCapitecuselessbankingapp