Money not reflecting

So this is not the first time it's happened to me where I've been sent money from a friend on Sunday already from a capitec account to my capitec account and the money should have reflected immediately!! Do you really think that happened? It's now been 72 hours and yet the money has still not reflected in my account. I was told that I need to pay to release the money??! Since when do I need to pay for my own money to reflect in my account? This is just ridiculous and I am furious about this!